CARRIAGE TERMS
1. Shipping Company
We work with a number of reputable shipping companies to ensure that your order is delivered to you safely and on time. In the UK, we mainly use the following shipping companies:
Royal Mail: Provides standard and priority mail services, suitable for smaller and lightweight packages.
DHL: Provides fast and reliable domestic delivery, suitable for orders that need to be delivered quickly.
2. Shipping Method
We offer the following shipping methods for you to choose from:
Standard Shipping: Usually delivered within 5 working days, suitable for most orders, and the cost is relatively low.
Priority Shipping: Generally delivered within 2working days, suitable for urgent orders, and the shipping cost is higher.
International Shipping: For international customers, we offer a variety of shipping methods, including:
International Standard Mail: Suitable for customers with limited budgets, expected to be delivered within 10 working days.
International Express (DHL): Faster, usually delivered within 5working days, and can provide real-time tracking service.
3. Shipping Costs
Shipping costs will be calculated based on the weight, size, and delivery address of your order. You can view the exact shipping costs and options at checkout.
4. Shipping Time
Shipping time may be affected by a variety of factors, including weather, shipping company processing time, and customs inspections in the destination country. We will do our best to provide you with an accurate delivery time, but we cannot guarantee absolute time accuracy.
5. Disclaimer
Once the package is received by the shipping company, we will no longer be responsible for damage, loss, or delays to the package. Therefore, we recommend that you consider insurance for your package at checkout, especially for high-value items.
Thank you for your support of our products and look forward to delivering your order safely!