You can browse our website, select the products you are interested in, click the “Add to Cart” button, and then follow the prompts to complete the order process.
2. How can I pay for my order?
We support a variety of payment methods, including credit cards, debit cards, and certain online payment platforms (please check the checkout page for specific payment methods).
3. How can I check the status of my order?
You can check the status of your order by logging into your account on the website and going to the “Order History” page, or check the tracking information of your order through the email address you filled in when you registered.
4. What is your return policy?
We want you to be satisfied with your purchase. If you are not satisfied with the product or find it defective, you can request a return or exchange within 30 days of receiving the product. Please ensure that the product is unused and in its original packaging. Please refer to our return policy page for specific steps.
5. How can I contact customer service?
You can contact our customer service team by sending an email to international.sales@nopiecemat.com. We will respond to your inquiry as soon as possible.
6. Do you ship internationally?
Yes, we do. The exact shipping cost and estimated delivery time will be displayed at checkout.
7. Can I modify my order?
Once an order is submitted and confirmed, you may not be able to modify it due to the fast processing speed. If you need to change your order, please contact customer service as soon as possible so that we can try to assist you in making the change.
8. What is your privacy policy?
Once an order is submitted and confirmed, you may not be able to modify it due to the fast processing speed. If you need to change your order, please contact customer service as soon as possible so that we can try to assist you in making the change.
